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Home > Industry Clusters > Back Office

At your service. 

Some of the country’s largest employers – GEICO, Sodexho Marriott, and NationsBanc - know why Buffalo Niagara is the best location for their professional support services facilities. It’s our highly experienced, tech-savvy, “user friendly” workforce – not to mention Buffalo Niagara's state-of-the-art telecom system: all major exchanges are served by digital switching equipment, with more than 106,000 miles of fiber optic cable installed.

Back Office works in Buffalo Niagara! The Buffalo Niagara region has gained a reputation for having a customer service-oriented culture that is “firm but friendly” – ideal for collection agencies and other back office operations. Over 50 companies, with more than 16,000 employees, have located their back office operations in our region. Our people are considered to be “dialect neutral,” making them a good fit for call center and customer service jobs. Funding may be available, and you can learn more by visiting our database. A list of available properties is provided through our real estate database.

For additional information or assistance with a project, please contact Michael Licata at 716.842.1330 ext.444 or mlicata@buffaloniagara.org.