Back Office

Back Office

Citigroup and HSBC knowledgably handle people’s finances throughout the world. And this is just one of the many segments of Back Office services offered here in Buffalo Niagara. We’re ideally suited for this market thanks to a specialized and affordable workforce, the latest in telecommunications infrastructure along with space that’s attainable for your operations. This is why we have more than 16,000 people employed by 50 Back Office service companies here.

The reasons back office service companies choose Buffalo Niagara are thanks to:

  • Ongoing education with 21 colleges & universities plus 28,000 graduates entering the workforce every year 
  • Low turnover in call centers, averaging less than 15%
  • Best MSA for commuting in the United States