Advanced Business Services

Patient Pattern is a healthcare start-up company that was originally founded in western Connecticut where it operated virtually. The company has developed a web-based application to alleviate the growing complexity in navigating the health care system and diagnosing and assessing geriatric needs, for elderly patients. Patient Pattern’s software gives doctors, home health care providers, health care advocates, family members, and patients themselves a platform to develop highly customized and comprehensive care plans, resulting in greater control and optimal outcomes. Patients, with input from medical professionals and caregivers, undertake a validated assessment through a smart survey. The end product results in a comprehensive care plan that summarizes the patient’s current situation, tracks progress or decline and delivers recommendations along the way to improve decision-making and preparedness.

Patient Pattern provides their services to local care management companies, post-acute care programs, hospitals and home care agencies to help them understand how to best care for their complex patients.

TROVE Predictive Data Science was spun out of not-for-profit CUBRC, a leading Research, Development, Testing and Systems Integration company located in the Buffalo Niagara region, which had developed a novel technology in the field of data fusion. Today, many companies, such as public utilities and telecommunications companies, have massive amounts of data that they collect in their normal business. TROVE Predictive Data Science was formed utilizing this technology to deliver analytical solutions and data-driven insights to its customers. Thier multi-source data fusion technology combines internal customer data with over 2,000 attributes of external third-party data.

Sparq (formally Rural Sourcing) provides outsourced software development services to build, deploy and optimize critical online applications. The company operates eight sites through the United States and was seeking additional market expansion to fulfill current business obligations and capture additional market growth opportunities. The company was interested in investigating a potential region’s IT ecosystem, workforce and higher education, operating costs, and quality of life benefits.

AML RightSource is the nation’s leading firm solely focused on Anti-Money Laundering (AML)/Bank Secrecy Act (BSA) and financial crimes compliance solutions. The company headquartered in Cleveland, Ohio, currently has more than 1900 employees around the globe, with a growing presence in the Buffalo area. The company’s rapid growth across the globe and specifically in the U.S. northeast created the need for expansion. AML’s CEO Frank Ewing is a University at Buffalo law school graduate, entering Buffalo Niagara into the location search.

Expansion Project: 75 jobs | $3M investment

Incentives: Excelsior Jobs Program

OneTouch Direct, LLC (OTD) is an outsourced business-to-consumer direct marketing services firm headquartered in Tampa, Florida. The Company provides both inbound and outbound agent-based call center services including customer service, customer acquisition, and customer retention programs to many Fortune 500 companies. Dominant industry sectors include financial and banking, cellular, insurance and healthcare. OTD has three facilities in Tampa and one international location in St. Catherine’s, Ontario.