Advanced Business Services
Buffalo Niagara offers everything that forward-thinking companies need to succeed: A skilled and dedicated workforce, highly competitive real estate costs, low-cost energy, and research and development partnerships. Additionally, a revitalized Central Business District, a world-class waterfront highlighted by Niagara Falls, and accessible amenities provide a high quality of life that is attracting talent from across the country. Buffalo Niagara has an impressive cluster of 3,200+ advanced business services companies with an existing workforce exceeding 60,000.
Industry Overview
3,200+ facilities | 60,000+ jobs
28,000 graduates annually
Business Advantages
- 38% of the population holds an associate degree or higher
- With numerous four-year colleges within the metro area, recruiters have access to a yearly output of 28,000+ eager job seekers
- Dedicated workforce, boasting turnover rates that are half the national average
- Existing professional support services have competitive but reasonable wages. The average published customer service representative wage in Erie County is $23,432 per year. The national average is $33,519
- Cost of living in Buffalo Niagara is 0.4% above the national average
- Buffalo Niagara is an easily accessible location that enjoys good infrastructure and regular, reliable and affordable air service
- Average commute time of 21.7 minutes, about 4 minutes shorter than the national average
- Highly redundant and reliable electric and IT infrastructure, with 80,000 miles of fiber optic lines