Back Office

Contact Us

Thomas Kucharski

President & CEO

Kim Grant

Kim Grant

VP Business Development

Olivia Hill

Olivia Hill

Senior Business Development Specialist

Back Office

Companies like Citigroup, HSBC, Strategic Financial Solutions, and more have picked Buffalo Niagara to locate back office operations. In Buffalo Niagara, companies find affordable office space, available talent, and a high quality of life with plentiful, affordable amenities. Over 16,000 employees currently work in the industry and the educational pipeline suggests there’s much more room to grow.

16,000 current back office employees and a growing pipeline
EST increases access to a large portion of the world’s customers
low turnover rate Turnover Rates 15% less than other comparable metro regions

For more information, download our free Advanced Business Services Guide with incentive highlights, real estate options, human resource tips, and a business expansion checklist.



ABS Guide

“Word continues to get out that Buffalo is a great place to live and a great place to do business. That’s really helped us attract talent from outside this area, from much bigger cities even, that in the past, might not have entertained the idea of coming here.” - Gary Quenneville, Upstate New York Regional Executive, KeyBank