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Advanced Business Services

  • Advanced Business Services
  • Advanced Manufacturing
  • Food & Beverage Processing
  • Life Sciences
  • Logistics & Distribution
  • Advanced Business Services
  • Advanced Manufacturing
  • Food & Beverage Processing
  • Life Sciences
  • Logistics & Distribution

Buffalo Niagara is Ideal for Advanced Business Services

An impressive cluster of more than 3,800 advanced business services companies—like M&T Bank, GEICO, HSBC, Odoo, and Delaware North—are thriving in the Buffalo Niagara region. Companies that provide services like data processing, technology, insurance, and back-office support are especially strong here. With a collaborative innovation ecosystem, access to talent, and a low cost of living in a region with a highly desired lifestyle, your company will be perfectly positioned to succeed in Buffalo Niagara too.
colleges and universities within 100 miles of downtown Buffalo
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millennials (and growing) in the Buffalo Niagara region
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turnover rate than comparable metro regions
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Contact us!

Rob Leteste

Director, Sector Strategy
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Matthew Hubacher

Sr. Vice President
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Thomas Kucharski

President & CEO
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Innovation Corridor

Main St | Buffalo NY
How we help

Invest Buffalo Niagara Can Assist with your Growth, Free of Charge

We have assisted more than 60 advanced business services companies’ expansions in the Buffalo Niagara region, including Yahoo!, Odoo, GEICO, Sparq, and AML RightSource—we can help you grow here too! Explore our resources, then contact us to assist with your project. Our economic development professionals can provide site location assistance, labor market and demographics analysis, market research, facilitate state and local incentive applications, and much more—all confidentially.
Additional Resources
M&T Tech Video
Odoo Video
ACV Video
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TECHNOLOGY

Nurturing Tech Success

Buffalo Niagara’s tech scene is booming, with companies like ACV Auctions leading the way. ACV, a software unicorn, hit a $1 billion valuation and went public on NASDAQ in 2021. With over 2,000 employees nationwide, including hundreds at its Buffalo HQ, ACV leverages the region’s 12,000+ software developers within a 60-mile radius in the U.S. — a number projected to grow 15% over the next 5 years. The median salary for software developers is 20% lower than the national average. But, because Buffalo Niagara has a low cost of living compared with similar metros, those dollars stretch farther and enable your employees to do more.
Additional Resources
Technology Overview
AML Rightsource Podcast
Tech Workforce Dashboard
Data Processing

Ideal Hub for Data Centers

The Buffalo Niagara region offers data centers with numerous advantages, including low natural disaster risk, affordable hydropower, and a temperate climate conducive to free cooling. These factors were instrumental in Yahoo! establishing a $300 million data center, generating 125 jobs in 2013, and continuing its growth in the region.

Additional Resources
Data Processing Overview
"Power is a Big Deal" Podcast
Buffalo Niagara's Safety from Natural Disasters
Insurance

A History of Thriving Insurance Companies

Buffalo Niagara’s insurance sector flourishes with nearly 10,000 companies, attracted by unique advantages conducive to expansion or relocation. These include a robust talent pipeline of 8,000 employees currently. And we are turning out 5,000 graduates with insurance-related degrees annually. The region also provides access to a bilingual workforce and employees who don’t have a discernible regional accent.
Additional Resources
Insurance Overview
Insurance Round Table
Affordable Class A&B Office Space
Back Office

Call Center Expansion Opportunities

Buffalo Niagara offers a welcoming atmosphere with more than 15,500 friendly employees in the back office and call center industry. Join renowned companies like Citigroup, HSBC, and OneTouch Direct — the latter a provider of global contact center solutions working with fortune 500 companies. Affordable, available office spaces are located in the heart of downtown Buffalo with access to Metro Rail. We’re on Eastern Standard Time, which enables your company to easily do business with a large portion of the world’s customers — including those in South America, Europe, Africa, and Australia.
Additional Resources
Back Office Overview
Hiring for ABS Podcast
Talent Attraction in Buffalo Niagara
Why Buffalo Niagara?

Forward-Thinking Companies are Thriving in Buffalo Niagara

The region offers a revitalized central business district in downtown Buffalo, a world-class waterfront highlighted by Niagara Falls, and accessible amenities in a warm and friendly atmosphere. The perfect culture for your advanced business services company. Explore the benefits below.

Data Sources: US Census Bureau (millennial population), Invest Buffalo Niagara Labor Market Assessment (turnover rate), Lightcast (establishments and employment)

Environmental Advantage

The region's mild climate and minimal risk of natural disasters make it an optimal location for data processing companies. With average temperatures around 48°F and rare occurrences of extreme weather, businesses can minimize design, cooling, and ventilation costs while ensuring operational continuity. Furthermore, Buffalo Niagara's low risk from tornadoes, hurricanes, and earthquakes enhances its appeal as a secure and resilient business environment.

Affordable Office Space

With an average cost of $19.50 per square foot, Class A office spaces in Buffalo Niagara offer significant savings compared to major metro areas. Downtown hubs, like Main Street's live/work corridor with access to Metro Rail, provide convenient amenities and transportation options. 

A Tech Sector Catalyst

Buffalo Niagara is home to the Tech Academy, a regional hub established by M&T Bank. The Tech Academy serves as a center to train, reskill and upskill employees, and hire the next generation of tech talent. And the results will benefit not only M&T in its hiring efforts, but also all Buffalo technology companies and the wider region.

Valuable Incentives

Buffalo Niagara offers valuable incentives, including property tax exemptions and incentives for data processing centers. As one of only 10 states nationwide where personal property is exempt from state and local taxes, businesses can realize significant cost savings on capital investments, such as servers, computers, and infrastructure.

Economic Viability

Competitive yet reasonable wages alongside a low cost of living create an economically viable environment for both businesses and employees. While the region's median salary for software developers is 20% lower than the national average, its affordability compared to similar metro areas like Philadelphia, Chicago, and Boston allows for a higher quality of life.

Robust Transportation Infrastructure

Buffalo Niagara offers extensive interstate highway systems, affordable air travel, and comprehensive public transit options, ensuring connectivity and accessibility for businesses and employees. With convenient access to 23 cities and 27 airports, the region facilitates seamless travel and logistics for corporate operations.

Resource Guide

Invest Buffalo Niagara is well equipped to assist in your business expansion project.

View tips and planning form to get started. For additional data, incentive highlights, support services, real estate options, and an expansion checklist, download our free Advanced Business Services.

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Wins & Success Stories

See Buffalo Niagara Success Stories

Wins & Success Stories

Success Story

Niagara Food Specialties

Niagara Food Specialties (NFS), incorporated in 2001, is a food processor, distributor and wholesaler, specializing in the production of prosciutto ham for the foodservice (restaurants & hotels) industry and gourmet retail markets. NFS adds value to raw pork, producing artisanal quality charcuterie, including prosciutto, capicola, pancetta, salami, guanciale, and sausage. This family operated business is currently headquartered in Niagara Falls, ON. NFS began to investigate US expansion when they faced with growth limitations due to border crossing restrictions and rules on imported meats to the US.

Niagara Food Specialties (NFS), incorporated in 2001, is a food processor, distributor and wholesaler, specializing in the production of prosciutto ham for the foodservice (restaurants & hotels) industry and gourmet retail markets.
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Success Story

Pressure Drop Brewing

Karl Kolbe was born and raised in the Buffalo Niagara region. However, for the last seven years he has been brewing beer in Sacramento, California. Though craft beers captured his palate, Buffalo Niagara always had his heart.

When he decided he wanted to open his own brewery, he knew the City of Buffalo was the place. He and some partners went in on the business together, and thus, Pressure Drop Brewing was born. They will be brewing around eight beers at a time from 40 recipes, alternating them based on season. Their IPA-heavy beer will be ready in October.

Karl Kolbe was born and raised in the Buffalo Niagara region. However, for the last seven years he has been brewing beer in Sacramento, California.
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Success Story

Pride Pak

Canadian-headquartered Pride Pak processes fresh vegetables, making ready-made salads in a bag and chopped vegetables. The company also sources raw vegetables from both the US and Canada. Pride Pak was started in 1984 and has their main office in Mississauga with another facility in New Foundland. They currently employ over 200 people and sell to grocery retailers and into the restaurant industry.

With growing sales in the US, Steven Karr, CEO sought a new facility across the border to grow his business. In 2014, Pride Pak reached out to multiple regions within New York State to locate their new facility.

Canadian-headquartered Pride Pak processes fresh vegetables, making ready-made salads in a bag and chopped vegetables. The company also sources raw vegetables from both the US and Canada.
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Success Story

Sucro Sourcing

Sucro Sourcing is a multinational company refining sugar for mills, processors, distributors and industrial customers. Before considering a permanent expansion in Buffalo Niagara, the company first set up a pilot project in the Gateway Trade Zone. At the completion of that pilot project, the company was satisfied and willing to further consider a permanent presence in Western New York. The company was also considering Miami, Florida for the project.

Incentives: Empire State Development Excelsior Tax Credit ECIDA tax abatement NYPA hydropower National Grid grant

Sucro Sourcing is a multinational company refining sugar for mills, processors, distributors and industrial customers. Before considering a permanent expansion in Buffalo Niagara, the company first set up a pilot project in the Gateway Trade Zone.
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Industries
  • Advanced Business Services
  • Advanced Manufacturing
  • Food & Beverage Processing
  • Life Sciences
  • Logistics & Distribution
  • Advanced Business Services
  • Advanced Manufacturing
  • Food & Beverage Processing
  • Life Sciences
  • Logistics & Distribution
Advantages
  • Welcome to Buffalo Niagara
  • Major Employers
  • Incentives
  • Demographics
  • Education
  • Infrastructure
  • Welcome to Buffalo Niagara
  • Major Employers
  • Incentives
  • Demographics
  • Education
  • Infrastructure
Properties
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  • Opportunity Zones
  • Featured Properties
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